Shipping policy

At Memory Gifts, every order is personalised and made especially for you with care and attention to detail. As each item is custom-made, please allow 2–5 business days for production before your order is dispatched. Once shipped, standard delivery across Australia generally takes 3–7 business days, depending on your location. You will receive a confirmation email with tracking details as soon as your order is on its way. During peak seasons, public holidays, or promotional periods, production and delivery times may be slightly longer. We carefully package every gift to ensure it arrives safely and in perfect condition, ready to create a lasting memory.ng Policy Here