Our personalised gifts are thoughtfully designed for every special moment, including birthdays, weddings, anniversaries, Mother's Day, Father's Day, Valentine's Day, Christmas, baby showers, graduations, and memorial keepsakes.

Yes! Most of our products can be customised with names, photos, special dates, heartfelt messages, or meaningful designs to create a one-of-a-kind keepsake.

Each personalised gift is made to order. Our estimated delivery time is 10–20 business days from the date you order, including production and shipping. Regional areas and peak periods such as Christmas can take longer. If you need your gift by a certain date, please contact us before ordering.

Yes. Tracked shipping is free on every order within Australia. We currently ship to Australian addresses only. You will receive a tracking number by email as soon as your order ships. See our Shipping Policy for details.

Absolutely! Our personalised gifts are perfect for surprising loved ones. You can ship your order directly to the recipient, making every occasion extra special.

If your order arrives faulty, damaged or different from what you ordered, email hello@memorygifts.com.au with your order number and photos of the problem, and we will offer a free remake, replacement or refund. Because each item is made just for you, we can't accept change-of-mind returns on personalised items. This does not affect your rights under the Australian Consumer Law. See our Refund Policy for details.

Memory Gifts is an Australian online store. Our personalised products are made to order by our manufacturing partners, including partners located overseas, and shipped directly to you with tracking.